Refund Policy

30-Day Money Back Guarantee

At QuebecHD.net, your satisfaction is our priority. If you have any technical questions, please reach out to us—our support team will assist you until your TV service is up and running. However, if the service you purchased does not meet your expectations and you have tried to resolve the issue with our support team, we want to make it right.

We would appreciate your feedback on what went wrong or how we can improve. To receive a full refund within 30 days of your purchase, simply follow the steps below. If more than 30 days have passed and you encounter any problems, you can still contact us at any time through our website chatbox, Telegram, or email, and we’ll work to resolve your issue.

How to Request a Refund

• Fill out the contact us form to submit your refund request.
• Be sure to use the same email address you used for your purchase.
• Include your invoice number.
• Please note: Once you have requested a refund, you will not be able to subscribe to our service again in the future.